Last updated: October 2026
1. Website use
This website provides information about Ebisu Holdings, its industrial sourcing services and the types of products, brands and industries it may support. The website content is provided for general business enquiry purposes only.
2. Quote-based model
Ebisu Holdings is not an online shop. Submitting an enquiry does not create a purchase, reservation, order or supply obligation. Pricing, availability, lead times, shipping costs and product options are only confirmed in a written quotation or written communication from Ebisu Holdings.
3. Customer responsibility
Customers are responsible for providing accurate brand names, part numbers, revision numbers, voltage/current ratings, photos, quantities, site requirements and any other technical details needed to identify the correct product or possible equivalent.
4. Product suitability and compatibility
All products, equivalents, replacements, superseded parts and substitutions must be checked and approved by the customer and the responsible technical person before purchase, installation or commissioning. Ebisu Holdings can assist with sourcing information, but final engineering suitability remains the customer’s responsibility.
5. Availability, pricing and lead times
Availability, pricing, currency exposure, supplier source, freight cost and lead time may change until confirmed in writing. Urgent sourcing requests may be prioritised, but delivery remains subject to supplier availability, import requirements, courier timelines and customer approval.
6. Brands and trademarks
Brand names, product names and part references are used for identification and enquiry purposes only. Ebisu Holdings does not claim ownership of third-party trademarks and does not claim authorised-distributor status for any OEM unless explicitly confirmed in writing.
7. Orders, payment and delivery
Final order acceptance, payment terms, deposit requirements, delivery charges, collection arrangements, warranties, returns and cancellation terms must be confirmed in the applicable quotation, invoice or written agreement.
8. Returns and incorrect parts
Returns, exchanges or cancellations may depend on supplier terms, special-order status, import status, product condition and whether the part was ordered according to the customer’s supplied information. Special-order, imported or obsolete items may not always be returnable.
9. Website accuracy
Ebisu Holdings aims to keep the website accurate and useful, but website content may contain errors, omissions or outdated information. Website images are illustrative and may not represent exact stock, exact configuration or confirmed availability.
10. Limitation of liability
To the extent allowed by law, Ebisu Holdings is not liable for indirect loss, production loss, downtime, consequential damage or installation issues arising from the use of website information or products selected without proper technical verification.
11. Contact
For quote, order or terms-related queries, contact Ebisu Holdings through the enquiry form or at +27 69 983 2174.
These terms are practical website terms and should be reviewed by the business or a legal professional before final public launch.